This site is provided as a service to its visitors. Martel Group reserves the right to modify, add, or remove any information or element of this site at any time and for any reason.

This Privacy Policy describes how Martel Group collects, uses, and protects the personal information you provide to us when you use our website, social media, and services.

Martel Group strictly complies with Quebec’s Data Protection Act 25 regarding personal data.

This privacy policy also details our commitment and the measures taken to ensure the security of your personal information.



Martel Group will do its utmost to ensure that this site contains valid information. However, it is impossible to guarantee that it is error-free, up-to-date, accurate, or complete. All content on this site is provided “as is.” No formal or implied warranties are provided regarding the content of this site. Under no circumstances shall Martel Group, its directors, employees, agents, vendors, or suppliers be liable, directly, or indirectly, for any direct, indirect, consequential, punitive, special, or other damages: loss of revenue or profits; loss or damage to property; or third-party claims arising out of or in connection with the use of this website and its content or any other websites accessible through hyperlinks.



As a service to visitors, and for this purpose only, Martel Group may include hyperlinks to other websites in its content. Since these sites are not under its control, Martel Group cannot be held responsible for their content. Including hyperlinks on its own site does not constitute any endorsement of the content of these sites.


Collection and Use of Personal Information

When you use our website, social media, or services, we may collect the following types of information:

  • Personal identification information such as your name, first name, email address, postal address, and telephone number that you voluntarily provide when you register for our services or contact us.
  • Browsing information such as your IP address, the type of browser you use, the pages you visit on our site, etc., collected automatically through cookies.


We use the personal information we collect, including, but not limited to, the following:

  • Provide and improve our services, respond to your requests, and communicate with you regarding your use of our services.
  • To complete a sale/transaction
  • Delivery services
  • Customer relationship management
  • Personalize your experience on our website by displaying content and offers tailored to your interests.
  • Inform you of updates to our services, special offers, and relevant news about our company.


Sharing of Personal Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers who help us operate our website and provide our services, provided they are committed to maintaining the confidentiality of your information.

We may also disclose your personal information if we believe in good faith that such disclosure is necessary to comply with the law, protect our legal rights, or investigate suspected fraud or other illegal activities.


Security of Personal Information

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

In the event of a breach of your personal data, we undertake to inform you and the Commission d’Accès à l’Information du Québec.


Retention of Personal Information

We will retain your personal information for as long as necessary for the purposes for which it was collected or as required by law. The personal information collected is kept in a secure environment. Our employees and anyone else who may have access to your personal information are required to respect the confidentiality of this information.


Access and Control of Your Personal Information

You have the right to request access, correction, deletion, or restriction of the use of your personal information. You may also object to the processing of your personal information for direct marketing purposes, for example, via our mailing lists.

To do so, please contact us at the following address:


Modification of this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The changes will take effect upon publication on our website.


Contact Us

If you have any questions regarding this Privacy Policy, please contact us at the following address: